Golf Operations Manager at White Point Golf Club

Job Description

White Point Golf Club is a historic nine-hole oceanfront golf course located on Nova Scotia’s South Shore. Based on an original 1929 Donald Ross plan and opened in 1932, the course serves members, resort guests, visitors and the local community.

We are seeking a capable, hands-on Operations Manager to lead and coordinate our overall seasonal operation. This position is broader than a traditional Pro Shop Manager role and provides an opportunity to help shape the club’s operating team, service standards and future direction.
Join White Point Golf Club at an exciting time in its evolution, as renowned golf course architect Christine Fraser develops a master plan inspired by Donald Ross’s original design principles. Be part of a team shaping the club’s future as it approaches its 100th anniversary.

The Position

• The Operations Manager is White Point Golf Club’s senior operational leader and is accountable for overseeing all aspects of golf operations, including management of the Pro Shop, and delivery of player/guest programs in coordination with the Course Superintendent.
• Reporting to the Board of Directors, the manager will translate Board-approved priorities, policies and budgets into effective daily operations.
• The successful candidate will lead staffing and employee performance, oversee the Pro Shop and member services, manage operational budgets and systems, and provide a consistent, positive experience for members and guests.
• The Board governs the White Point Golf Club. The Operations Manager manages its operations.

Qualifications

The successful candidate will ideally have:

• Degree or Diploma in Golf Management, Recreation, Business Administration or related field, or management experience in golf, hospitality, recreation, tourism, retail or another seasonal operation.
• Golf industry experience or ability to develop that knowledge quickly.
• Strong written and verbal communication skills.
• Strong customer service and conflict resolution abilities.
• Demonstrated experience recruiting, scheduling, supervising and evaluating employees.
• Strong operational-planning and organizational skills.
• Experience preparing or managing budgets.
• Experience with POS, scheduling or business-management systems.
• Sound judgment when dealing with employees, members and operational issues
• First Aid, CPR and WHMIS training would be an asset
• Detailed agronomic expertise is not required, as this responsibility resides with the Course Superintendent.

The right candidate will be:

•  A visible and approachable operational leader.
• Someone comfortable working in a small, hands-on organization.
• Able to establish clear expectations and hold people accountable.
• Organized, practical and solutions focused.
• Comfortable working with a volunteer Board while maintaining clear governance and operational boundaries.
• Committed to providing a welcoming experience for members, guests and employees.
  Employment term
• This is a seasonal salaried management position expected to begin during the pre-season staffing and planning period.
• The anticipated term is approximately March through November, with the specific start date and seasonal schedule to be confirmed
• Regular full-time availability will be required during the operating season. The position will require some early-morning, evening and weekend responsibilities. Pre-season and season-close hours may vary based on operational requirements.
• Any responsibilities outside the regular seasonal term will be defined in the employment agreement

Other

Compensation

• Seasonal salary: $40,000-$50,000 for the employment term, based on qualifications and experience.
• Applicable vacation pay and employment conditions will be included in the employment agreement.
• Full golf membership to enjoy the course throughout the golf season.
• 20% discount on all Pro Shop merchandise, including golf equipment, apparel and accessories.
• 10% discount on food purchases at White Point Lodge, adding to the benefits of being part of the White Point team.