Employment Opportunity: Prince of Wales Campus

Holland College is seeking an energetic and talented IT Support Technician to join our Integrated Technology Services team. Providing support in a diverse and complex environment, the ability to continually learn and incorporate new technologies into the College environment is as important as proficiency with core computing and networking platforms. The ideal candidate will be highly motivated and an excellent problem-solver who continually strives to find better ways to deliver services and support to the College community. 

Duties will include: 

• Provide excellent customer service to staff and students.
• Hardware and software installation/support/security. 
• Network/cloud configuration, integration/support/security.
• Multimedia hardware/software support.
• Documentation, analysis and ongoing training.
• Presentation technologies including webcams, cameras, lecture capture technologies, projectors, audio systems, etc.
• Occasional travel to other College centres.
• Other duties as required.

• A diploma in Computer Networking Technology, Computer Information Systems, or a similar two-year post-secondary Information Technology program is required. 
• Solid understanding of networking, operating systems and virtualization fundamentals.
• Proficiency with mobile technologies and collaboration applications/tools such as found in Microsoft 365.
• Detail-oriented, with excellent time management and troubleshooting skills.
• Demonstrated ability to learn and apply new concepts and technologies.
• Ability to clearly explain technological concepts and operations to others.
• Excellent interpersonal and customer service skills.