Holland College |

Legal Navigator at Community Legal Information

Date Posted: March 28, 2024
Application Deadline: April 25, 2024
Job Type: Seasonal / Contract
Job Category:

  • Community and Social Services
Job Start Date: Immediately
Job End Date: May 01, 2025
Job Location: On-site Position (Charlottetown, Prince Edward Island, Canada)
Positions Available: 1
Salary: The starting salary range is $43,470 – $47,610 depending on experience.
Hours Per Week: 37.5

Job Description

1-year contract positions with possibility of extension

Community Legal Information (CLI) is an Island charity that provides legal information, connections to other community supports, and lawyer referrals.  We also run several specialized programs; RISE, Justice Avenues and Renting PEI. Our goal is to provide Islanders with plain language information about Canadian law and the justice system.

We’re searching for two full-time Legal Navigators to assist the public with legal information. Your role involves helping people with legal questions, offering support, referrals, and resources. Comprehensive training is provided. If you are interested in helping others understand the law, this could be a good fit for you. Apply now to join our team and make a difference.

The Legal Navigators will:

Client Inquiry Line and Lawyer Referral Service (LRS)

  • Comfortable providing legal information to clients by phone, email, and in-person.
  • Answer client inquiries courteously and triage clients appropriately.
  • Identify and provide appropriate referrals and communicate details to lawyers and clients.
  • Administer LRS procedures in a clear, confidential, and accountable way.
  • Share feedback from lawyers and clients with the Client Service Manager.

Presentations & Project Support

  • Opportunity to deliver legal information presentations, as needed.
  • Support other CLI project work as requested.



  • University or college degree OR an acceptable combination of skills and work experience.


  • 1+ years’ experience working with the public.
  • Experience working with diverse populations, especially vulnerable groups.
  • Liaise with other community partners, groups and/or government representatives.
  • Experience assisting people who are upset or in crisis.


  • Fluency in English.
  • Clear communicator, both in spoken and written communication.
  • Ability to work well with others.
  • Strong organizational skills and used to meeting deadlines.
  • Demonstrated ability to adapt to change in a dynamic workplace.
  • Competent using Google suite.
  • Aptitude to learn and apply new and complex information quickly.


  • Familiarity with legal topics, including family law.
  • 1+ years’ experience working in a non-profit organization.
  • Fluency in French, Arabic or Chinese.

There is occasional overtime required for meetings, training, or to deliver presentations during the evening or on weekends. Access to reliable transportation, including public transit, is required.

This is a one-year full-time contract position at 37.5 hours per week, Monday to Friday, with the possibility of extension pending funding.


Compensation and Workplace Culture:

  • The starting salary range is $43,470 – $47,610 depending on experience.
  • Competitive employee benefits package including comprehensive medical and dental benefits.
  • 4 weeks of paid vacation.
  • Group RRSP plan with employer matching employee contributions up to 5% of your gross wage.
  • Supportive family-friendly work environment.

How to Apply

Submit your application by email to the company contact listed below.
Documents to be included:

Cover LetterResumeReferences

To apply, please submit your: Cover letter Resume Three professional references. Please include their name, indicate your professional relationship, and their email and phone number. Please send your application to Andrea Macdonald, Client Service Manager, at andrea@legalinfopei.ca. Interested applicants are encouraged to apply! The deadline to apply is Monday April 22nd at 5 pm.

Company Information

Company Name: Community Legal Information

Address: 202-53 Grafton Street

City/Town: Charlottetown

Postal/Zip Code: C1A 1K8

Province/State: Prince Edward Island

Country: Canada

Website: www.legalinfopei.ca

Company Contact

Contact Person: Andrea MacDonald

Contact Person Job Title: Client Service Manager

Telephone: 902-892-0853

Email: andrea@legalinfopei.ca