Integrated Technology Services (ITS) provides infrastructure and IT support to the entire college community. We have staff on the Prince of Wales Campus, the Summerside Waterfront Campus and in the Tourism and Culinary Centre to provide technology services to college locations across P.E.I.
From our centralized service desk in the Centre for Applied Sciences and Technology on the Prince of Wales Campus, our staff provide the infrastructure and support for computing services, audio visual, administrative systems, and web development.
The ITS Department provides support during the hours of operation posted below. To submit a service request:
HELPDESK: https://helpdesk.hollandcollege.com (preferred method - staff only)
PHONE: 902-566-9689Please note that there are no drop-in locations open due to the COVID-19 pandemic
If a problem cannot be resolved remotely, contact us and we will arrange to have a technician visit onsite.
Current Staff and Students are provided with a Holland College user account to access most systems/applications at Holland College:
IMPORTANT: Please note that a student MUST have successfully REGISTERED into their courses at Holland College before they can access any computer or applications at the College (on premise or online).
Within 2 hours after REGISTERING for courses, Integrated Technology Services will send the Holland College username/password combination to the students' PERSONAL email account that was used during the APPLICATION process. With their Holland College user account, students can access the following Holland College applications (on-premise or online).
To Log In: (use your full email address and password to log on to your work/school account)
All Office 365 Apps: https://portal.hollandcollege.com
NOTE: It takes an extra 6-24 hours to be able to log into SAM.
WiFi Access: Connect to HCWIFI and enter your full username and password
If students are having problems logging into the Holland College network for the first time, the most common reasons are:
If students are having problems logging into SAM for the first time, the most common reasons are:
All current Holland College staff and students may access Microsoft Office Online applications, or download the latest FULL version of Microsoft Office to be used on up to (5) personal devices [latest version is Office 2019, but it continually updates]
Click here for complete details on downloading Microsoft Office 365