Holland College |

Technical Analyst at Bulletproof

Date Posted: April 19, 2023
Application Deadline: June 01, 2023
Job Type: Full-Time / Permanent
Job Category:

  • Information Technology (IT) and Data Analytics
Job Start Date: June 05, 2023
Job Location: Charlottetown, PEI, Canada
Salary: $35,00 to $47,000
Hours Per Week: 40

Job Description

This position is responsible for ensuring professional IT support is delivered to all clients site offices that are Bulletproof's existing client base. This position serves as the first and second technical-level support for calls reported to the central support desk. This position will be responsible for troubleshooting incidents and changes in network/server/virtual client environments. This is technical position and is responsible for scheduling technical task, might interface with Project managers for the delivery of IT solutions for Bulletproof's client base.

Qualifications:

  • A Bachelor's degree in a related technical discipline or a college certificate or diploma in information technology and/or have relevant experience and industry certification.
  • Solid working knowledge of Networking typologies, Microsoft Windows and other Microsoft Office programs is a requirement.
  • Excellent communication and interpersonal skills, exceptional telephone manners and a strong customer service orientation is required.
  • Ability to work independently with minimal supervision while handling multiple tasks and changing priorities.
  • Familiarity with ITIL processes is an asset • Incident Management
  • Change Management
  • Knowledge of Microsoft 365 would be a very strong asset.
  • Experience in a hosting environment is an asset.
  • Certifications in CISCO, SolarWinds, Microsoft and Fortinet would be definite assets.

Full-time Healthcare RSSP Paid vacations and more... To be discussed in details during interview

 

**The start date for this position will be confirmed (June 2023)


How to Apply

Submit your application by email to the company contact listed below.
Documents to be included:

Resume


Company Information

Company Name: Bulletproof

Address: 40 Crowther Lane

City/Town: Fredericton

Postal/Zip Code: E3C 2R2

Province/State: NB

Country: Canada

Website: https://bulletproofsi.com/


Company Contact

Contact Person: Marcos Teixeira

Contact Person Job Title: Human Resources

Telephone: 1.866.328.5538

Email: marcos.teixeira@bulletproofsi.com