Date Posted: March 29, 2023
Application Deadline: April 24, 2023
Job Type: Full-Time / Permanent
Job Category:
This job advertisement will be used to create a pool to hire SP-04 and SP-05 entry-level candidates. Successful SP-04 candidates will analyze, verify, process, and resolve files requested by taxpayers regarding prescribed forms and returns. They will investigate and resolve complaints and requests for information and provide explanation/clarification to taxpayers regarding assessments, account status, or amounts paid through social programs. Successful candidates will also provide training and assist in the planning and development of training courses. Successful SP-05 candidates will analyze, verify, process, and resolve unusual problems, complex calculations and entitlements that require extensive research and interaction with taxpayers. They will investigate, resolve, and respond to specialized enquiries, access to information requests, and complaints received from taxpayers. They will participate in planning and decision-making by analyzing options and providing recommendations to their Team Leader. They will also develop and modify training material and conduct training.
Must be bilingual and must have a secondary school diploma
**The job start date is dependent on the hiring process timeline.
Submit your application online at: https://careers-carrieres.cra-arc.gc.ca/gol-ged/wcis/pub/rtrvjbpst.action?pi=D06726B228B01EDDB393292E7B0B610A
Company Name: Canada Revenue Agency
Address: 275 Pope Rd
City/Town: Summerside
Postal/Zip Code: C1N 0E1
Province/State: PEI
Country: Canada
Contact Person: Resourcing Centre of Expertise
Contact Person Job Title: Staffing
Telephone: 1-800-571-7150
