Holland College |

Customer Service Representative - Municipal Services at City of Summerside

Date Posted: October 30, 2024
Application Deadline: November 07, 2024
Job Type: Full-Time / Permanent
Job Category:

  • Business, Accounting and Marketing
Job Start Date: Immediately
Job Location: On-site Position (Summerside, PEI, Canada)
Positions Available: 1
Salary: $25.79 per hour ($28.66 per hour after 6 months)
Hours Per Week: 40

Job Description

The City of Summerside is accepting applications for a Customer Service Representative to work within our Municipal Services Department. This is a front-line position which involves interacting with staff and the public in a respectful and knowledgeable manner. In this role, confidentiality is of the utmost importance. This position is a full-time permanent position working 40 hours per week (Monday-Friday 7:30am-4:00pm).

Duties:

  • To answer customer inquiries and direct calls/emails/mail to the proper Municipal Services section.
  • Provide administrative functions to staff in Municipal Services.
  • Prepare payroll sheets for Municipal Services staff, reconcile monthly payroll figures, and provide monthly transactions to be recorded in the financial system.
  • Provide details to the accounting technician for charges to be billed to contractors, developers, and property owners.
  • Process invoices and maintain petty cash fund for Municipal Services departments.
  • Record, relay information, changes to services, temporary services, reconnects etc. as required.
  • Relieve or assist other positions listed in the collective bargaining unit as required.
  • Carry out other duties as may be required by the department Director or designate to maintain an efficient operation and provide maximum service to the public.

Qualifications

Qualifications:

  • A minimum of a two-year post-secondary/community college diploma in a specialization related to the duties of the position.
  • Exceptional communication skills and ability to deal effectively with individuals.
  • Bilingualism would be considered an asset.

Other

The City of Summerside offers a superior work environment along with an attractive benefits package including a defined benefits pension plan, comprehensive medical/dental coverage, and 3 weeks of vacation to start.

Salary: $25.79 per hour ($28.66 per hour, after 6 months) Hours: 40 hours per week

Closing Date: Thursday, November 7th, 2024, at 1:00pm


How to Apply

Submit your application by email to the company contact listed below.
Documents to be included:

Cover LetterResumeReferences


Company Information

Company Name: City of Summerside

Address: 275 Fitzroy Street

City/Town: Summerside

Postal/Zip Code: C1N 1H9

Province/State: PEI

Country: Canada

Website: https://www.summerside.ca/city_governance/current_job_opportunities


Company Contact

Contact Person: Ashley Schurman

Contact Person Job Title: HR Coordinator

Telephone: 902-432-1230

Email: jobs@summerside.ca