Date Posted: January 20, 2026
Application Deadline: February 03, 2026
Job Type: Seasonal / Contract
Job Category:

• Business, Accounting and Marketing

Job Start Date: Immediately
Job Location: On-site Position (Summerside, PEI, Canada)
Positions Available: 1
Salary: $30.68 - $34.40
Hours Per Week: 37.5

Job Description

The Department of Transportation and Infrastructure is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The Customer Service Representative is the first point of contact for clients requesting services through Access PEI. This position provides quality service to the public relating to programs of a variety of provincial government departments and agencies. Duties will include but are not limited to:

• Issue new identification cards, drivers’ licenses and applications for permits such as fishing and hunting licenses;
• Book appointments and courses (road tests, written tests, driving courses);
• Capture client photos and electronic signatures (Gemalto system or similar);
• Apply sales tax and tax exemptions;
• Issue duplicate registrations, licenses, permits and identification cards;
• Exchange out of province/country registrations licenses permits for PEI equivalent;
• Providing services relating to programs of provincial government departments and agencies;
• Balancing cash, cheques, credit cards and debit cards on a daily basis by department;
• Prepare daily reports and forward to SWAT administrator and other departments as required (i.e. Property tax, Tourism payments etc.)
• Assist clients in completing forms accurately and obtaining necessary signatures; C
• ollecting and forwarding information for Provincial Government departments and agencies;
• Providing assistance to fellow staff members on new and changing policies and procedures as needed;
• Other related duties as required.

Qualifications

Minimum Qualifications:

• Applicants must have grade 12 or equivalent supplemented by completion of a related diploma such as office studies, business, or other related post-secondary program
• Must have experience in a related customer service position;
• Advanced oral proficiency in French and English required;
• Should have recent cash handling experience;
• Demonstrated equivalencies will be considered;
• Applicants must possess strong interpersonal and communication skills;
• Must also possess excellent time management and organizational skills as well as the ability to deliver quality service to clients;
• Must have basic computer knowledge and word processing;
• The successful applicant must provide a satisfactory current Criminal Records Check, prior to beginning employment.
• The successful applicant must qualify for appointment as a Commission of Oaths and Marriage Commissioner;
• Applicants must have a good previous work and attendance record.

Other Qualifications:

• Additional relevant education and experience will be considered an asset.

Other

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

**This role is an 18-month contract.**

How to Apply

Submit your application online at: https://atlas.workland.com/work/73162/171977-bilingual-customer-service-representative-department-of-transportation-and-infrastructure-temporary?Source=HollandCollege

Company Information

Company Name: Government of PEI

Address: 105 Rochford Street

City/Town: Charlottetown

Postal/Zip Code: C1A 3T7

Province/State: Prince Edward Island

Country: Canada

Website: www.jobspei.ca

Company Contact

Contact Person: Amber James

Contact Person Job Title: Bilingual Recruitment Coordinator

Telephone: 782-772-4942

Email: amberjames@gov.pe.ca