Holland College is seeking an energetic and talented IT Support Technician to join our Integrated Technology Services team.  Providing support in a diverse and complex environment, the ability to continually learn and incorporate new technologies into the College environment is as important as proficiency with core computing and networking platforms.

The ideal candidate will be highly motivated, and an excellent problem-solver who continually strives to find better ways to deliver services and support to the College community.

Duties will include: 

• Provide excellent customer service to staff and students.
• Hardware and software installation/support/security.
• Network/cloud configuration, integration/support/security.
• Multimedia hardware/software support.
• Documentation, analysis, and ongoing training.
• Presentations technologies including webcams/cameras, lecture capture technologies, projectors, audio systems, etc..
• Occasional travel to other College centres.
• Other duties as required.

• A diploma in Computer Networking Technology or Computer Information Systems, or a similar 2-year post-secondary information technology program.
• Innovative with an aptitude for learning and applying new concepts/technologies.
• Proficiency with mobile technologies and collaboration apps/tools such as found in Microsoft 365.
• Detail oriented and able to consistently deliver quality results in a timely manner.
• Solid understanding of networking, operating systems, and virtualization fundamentals.
• Ability to clearly explain technology concepts and operations to others, both in person and in writing.
• Very organized with excellent troubleshooting skills.
• Excellent interpersonal and customer service skills.

Please submit your resume, cover letter, and three references by email, quoting the competition number #25-13

Human Resources
Montgomery Hall
t: 902.566.9514
careers@hollandcollege.com

Classification:

Computer Support Technician (as per the Collective Agreement between Holland College and the PEI Union of Public Sector Employees – Administrative and Support.

Salary:

Deadline: