Date Posted: March 20, 2023
Application Deadline: April 10, 2023
Job Type: Seasonal / Contract
Job Category:

• Business, Accounting and Marketing

Job Start Date: May 01, 2023
Job End Date: August 30, 2023
Job Location: In Office Position (Charlottetown, PEI, Canada)
Positions Available: 1
Salary: $17.00 per hour
Hours Per Week: 37.5

Job Description

The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities. Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients' unique needs. The main focus of the Client Support Representative is assisting in the co-ordination and implementation of the agency contact program through outbound calling to schedule and confirm appointments for the agent and agency staff. This role supports the agency philosophy of proactive client contact and works with the agency team to achieve profitable growth through dedicated outbound activity.

How you will create impact:

• Complete outbound calls to obtain insurance expiry dates, schedule annual reviews, set and confirm appointments.
• Schedule all appointments on the appropriate calendar.
• Document client profile notes.
• Track call activity including calls dialed, contacts made and appointments booked.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You're an effective team player who shares knowledge to support your peers.

What you need to know:

• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
• General Insurance License may be required as part of your development.
  
  

Qualifications

Qualifications:

• Excellent English communication skills - both oral and written
• Critical thinking skills
• Ability to work on a team
• Willingness to learn

Other

You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

How to Apply

Submit your application by email to the company contact listed below.
Documents to be included:

Cover LetterResumeReferences

Company Information

Company Name: A.M. Financial Matters Inc. Agency for Co-operators Insurance

Address: 6-410 Mount Edward Rd.

City/Town: Charlottetown

Postal/Zip Code: C1E 2A1

Province/State: PEI

Country: Canada

Website: www.cooperators.ca

Company Contact

Contact Person: Aileen Matters

Contact Person Job Title: Owner & Financial Advisor

Telephone: 902-628-4525

Email: aileen_matters@cooperators.ca