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Conflict Management for Leaders

Course Section:1920SYR APA-CML-0609

Availability (updated hourly):
Maximum number of candidates: 20.

This course is designed to take the learner through the various elements of interpersonal conflict, so they can gain an understanding of the factors that are blocking them and their teams from achieving high performance. Proven in the sands of Afghanistan, refined in the boardrooms and organizations of Canada, this course is crucial for any team working in a high stress or fast-paced environment. Upon completion of the course, successful candidates are able to: - Identify the differences in the various approaches to conflict management, and relate to the corresponding five leadership styles - Identify the benefits of an Informal Conflict Management process for resolving conflicts Identify the causes, triggers and impacts of conflict - Articulate the impact of self-awareness on Conflict Management - Describe personal conflict management styles Explain the impact of different conflict styles on a conflict situation - Utilize interest-based collaboration techniques in a conflict situation - Facilitate a conversation between two parties in conflict - Apply the 4-step Collaborative Communication process to a conflict situation

Additional Information
Sorry, no additional information available.

Course Cost

24 hour(s)

Course Details
Start Date End Date Location
Jun 9, 2020 Jun 12, 2020 Atlantic Police Academy
Day(s) From To Room
Tuesday Wednesday Thursday Friday 9:00 AM 4:00 PM 120

Please note: Students are only able to register for a course after they have completed any of the pre-requisites listed above.

Please note: If English is not your first language, you are required to meet Holland College’s English proficiency requirements prior to commencing studies. Recognized English proficiency tests can be found at the following link: Language Skills