Students


Staff

Home > About Holland College > Ancillary Services > Samuels Campus Store > Store Policies

SAMUEL’S CAMPUS STORE POLICIES


RETURN / REFUND

All returns, whether for exchange or refund, must be accompanied by the original sales receipt. Textbooks must be in resalable condition as per publishers’ policy.

Samuel’s Campus Store will issue refunds on textbooks and general merchandise subject to the following:

Non-Returnable Items

Damaged Goods

Samuel’s Campus Store will make every effort to replace any defective merchandise. Claims must be made within 30 days of purchase and must be accompanied by the original sales receipt.

Due to the manufacturer’s warranty, damaged or defective kit bags are accepted at Samuel’s Campus Store for repair when accompanied by the original sales receipt for only a 30-day period from the date of purchase. After this time, it is the responsibility of the customer to return the kit bag directly to the manufacturer.